How to Whitelist Email from The Arena
for AOL, Yahoo, Gmail, Hotmail (Live),
Outlook, Apple Mail & More
Below is information on how to whitelist us with AOL, Yahoo, Gmail, Hotmail, Outlook, Apple Mail, ThunderBird and Postini. Even if your ISP or email program is not listed, with these instructions you should be able to figure out how to whitelist our email address at any ISP or with any email program.
Also, if you find email from info@thearenamma.com in your spam or junk folder, please take that opportunity to tell your mail program that it is not spam by hitting the “not spam”, “not junk” or similar button, as that will train your program to whitelist it.
AOL
To add info@thearenamma.com to your AOL address book:
1. Open an email from us and then click the ‘This Is Not Spam’ button
2. Click the Mail menu and select Address Book
3. Wait for the Address Book window to pop up, then click the ‘Add’ button
4. Wait for the Address Card for New Contact window to load
5. Paste info@thearenamma.com into the ‘Other E-Mail’ field
6. Make our “From” address, info@thearenamma.com, the Primary E-Mail address by checking the appropriate box
7. Click “Save”
Yahoo!
To whitelist info@thearenamma.com with Yahoo!, you will need to set up a “filter” after first taking the following steps:
1. If you find email from info@thearenamma.com is going to your Yahoo! bulk folder, open it and click “Not Spam”
2. Be sure that the address info@thearenamma.com is not in your “Blocked Addresses” list. If info@thearenamma.com is on your “Blocked Addresses” list, select it and click “Remove Block”
Now to create the filter:
3. Open your mail and click on “Mail Options” in the upper right hand corner
4. Select ‘Filters’ (in the bottom left corner)
5. On the Filters page, click “Add”
6. Select the “From header:” rule, and add “contains” and info@thearenamma.com, which tells the system to put email with info@thearenamma.com in your inbox and not the bulk folder.
7. Click the “Choose Folder” pull down menu and select ‘Inbox’
8. Pick the Add Filter button
Hotmail
To whitelist our address with Hotmail you will need to add info@thearenamma.com to your Hotmail Safe List. Here’s how:
1. First, if you find email from us in your Hotmail junk folder, open the email and click “Not Junk”
2. Next, check to see if if the email address info@thearenamma.com is on your Blocked Senders list. If you find info@thearenamma.com on your Hotmail blocked senders list, select it and click on the “Remove” button.
3. Next, open your mailbox and click “Options” in the upper right hand corner
4. At the top of the page, click on the “Junk E-mail Protection” link
5. Next, click on “Safe List”, which is down near the bottom
6. Copy and paste info@thearenamma.com where it says “Type an address or domain”
7. Click the “Add” button
Gmail
1. First, if you find email from us in your Gmail spam folder, select our email and click the “Not Spam” button
2. Next, open an email that you have received from us
3. Click on the little down-pointing-triangle-arrow next to “Reply”:
4. Click “Add The Arena to Contacts list”
Microsoft Outlook
1. On the Tools menu, click Options
2. On the Preferences tab, click Junk E-mail
3. On the Safe Senders tab, click Add
4. Add info@thearenamma.com where it says “Add address”
5. Click OK
Apple Mail for OS X
1. First, if email from info@thearenamma.com ends up in your junk folder, highlight or open it and click “Not Junk” at the top of your screen.
Then:
2. Go to Mail > Preferences from your Mail menu
3. Go to the Rules tab
4. Select Add Rule
5. Give this rule a name such as “The Arena”
6. Create a rule that says “If any of the following conditions are met: ‘From’ ‘Contains’” and then paste in “info@thearenamma.com”
7. From the actions, select ‘Move message’ to mailbox ‘Inbox’.
8. Click “OK”
